Play with fun and responsibility
To keep your experience at by99 always entertaining and safe, we provide you with practical tools such as deposit limits, self-exclusion, and time-out.
When gaming becomes a problem
by99 believes that online gaming should be a source of enjoyment — not stress or anxiety. Known as a trusted platform among players across Bangladesh, we place responsible gaming at the top of our priorities to maintain that trust.
Gambling has a natural appeal — the thrill, the anticipation, and the occasional chance of a big win. But when play goes out of control, it can cause personal, family, and financial harm. Our goal is to create an environment where you can play consciously, within limits, and with peace of mind.
At by99, only those aged 21 or above may open an account and play. We follow a strict age verification process. Keeping underage individuals away from gaming is one of our most important responsibilities.
Recognize the warning signs
If any of the following signs apply to you, it is time to take a break:
- You are spending more than your set budget
- You are trying to recover losses by playing more after a loss
- You are hiding your gaming or lying to family about it
- You are prioritizing gaming over daily tasks, family, or work
- You feel restless or irritable when you cannot play
- You are continuing to game by borrowing money or dipping into savings
To keep you safe at by99
We provide you with multiple practical tools so you can manage your own gaming experience.
Set Deposit Limits
You can set the maximum amount you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period — this helps prevent overspending in the heat of the moment.
Time-Out
Use the time-out feature when you want to take a break for a few days. Your account can be temporarily suspended for a set period. You will not be able to log in or place bets until the break period ends.
Self-Exclusion
Choose self-exclusion for a longer break. Once activated, no activity is possible for the set duration. This is for those who feel they cannot control their gaming at all. Contact support and we will assist you through the process.
Review Betting History
Log in to your account at any time to view your full deposit, withdrawal, and betting history. Review your spending patterns regularly — awareness is the first step to protection.
24/7 Support
The by99 support team provides round-the-clock service in both Bengali and English. If you have any concerns about gaming, speak with us directly via live chat or email us at [email protected] — no judgment, just help.
Age Verification & Account Security
You must be at least 21 years old to open an account at by99. The identity verification process is carried out securely. Do not share your login details with anyone, and keep underage individuals from accessing your account.
Deposit Limits & Budget Planning
Setting a budget before you start gaming is a smart move. The minimum deposit at by99 is just ৳100 — kept intentionally low so you can start playing with a small amount.
Set a weekly or monthly limit for yourself and stick to it. If you win in a given week, set a portion aside and play only from your designated budget with the rest.
Remember — gaming is never a source of income; it is a form of entertainment. Only place bets with an amount you can afford to lose without it affecting you.
Daily Limit
Set the maximum amount you can deposit each day. Once the limit is reached, deposits are stopped for that day — they reset the following day.
Weekly Limit
Apply a limit on your total deposits over seven days. This makes it easier to stay within your budget throughout the week.
Monthly Limit
The most effective way to keep your total spending in check for the entire month. Once set, you cannot deposit beyond the limit until the month ends.
Self-Exclusion: Your Own Decision
Sometimes the best decision is to take a complete break from gaming. Self-exclusion is not a sign of weakness — it is an expression of responsibility toward yourself.
When you activate self-exclusion at by99, you will not be able to log in, place bets, or make deposits for the set duration. To reactivate your account after the period ends, you will need to contact the support team — this extra step is intentional, so your account does not go live in a moment of impulse.
Short-Term Break
From a few days to a few weeks. Useful for clearing your head.
Month-Long Break
For one month or more. Gives you a chance to review your financial situation.
Permanent Closure
Contact support to permanently close your account.
10 Habits of a Responsible Player
Following these habits will keep gaming a source of enjoyment, not a problem.
- Set a specific budget before you play and do not go beyond it.
- Only bet money that you can afford to lose without it affecting your daily life.
- Do not think of gaming as a way to earn money — it is entertainment only.
- Do not place bigger bets to chase losses after a defeat.
- Take regular breaks — do not play for hours on end without stopping.
- Avoid playing when you have been drinking or are very tired.
- Balance gaming with spending quality time with family and friends.
- Keep your account details secure — do not let anyone else log in.
- Regularly review your spending and your win/loss record.
- Ask for help when you need it — by99 support is with you around the clock.
Our steps to protect minors
Only those aged 21 or above may participate at by99. There is no room to breach this rule. However, if you have children or teenagers at home, you should take some extra precautions:
Secure your device
Keep a password on your phone or computer so children cannot access your account.
Log out
Always log out of by99 after use. Do not save your password in the browser if children use the device.
If you suspect someone is using your account without your permission, inform us immediately at [email protected] — we will act quickly.
Support is always by your side
by99 Support Team
If you have any concerns about gaming, need help setting limits, or want to close your account, get in touch with us. We offer service in both Bengali and English and will help you without any judgment or criticism.
Talk to us directly, 24/7
Remember: It is easier to ask for help before a problem gets bigger. Do not wait to address a gaming concern.
Enjoy with responsibility
Play your favorite games at by99 in a safe environment — within limits, and with enjoyment.